Registration FAQ

How do I register for a program?

To register for a program or event:

  • Log in using your email address and password. If you have not set up a password on our site, use the "Forgot Password" page to set your password. If your email address is not found, create an account.
  • Once you have logged in, visit the event page and click on the “Register” link.
  • Once you add the event to your cart, you may checkout to complete your registration or go back to the calendar to add more registrations to your cart.
  • In your cart, you may increase the quantity field if you are registering more than one person for an event.
  • On the Checkout page, indicate who is attending for each of the registrations you've added to your cart. You may register yourself or colleagues from your organization.
  • Certain events will ask for additional information, such as your intention to attend in person or via livestream.

How do I register someone else in my organization?

Follow the steps above. When you proceed through the checkout process in your cart, you will come to a screen that asks who you are registering. Select "Other contact". This will pull up a menu of other users we have listed in your organization that you can select from.

I don't see the person I want to register in this list. Why not?

It's possible that the user you are trying to register doesn't have a website account yet. Contact MCF by email or at 612.338.1989 to get this user an account tied to your organization.

 

How do I cancel my registration?

Space at our programs is limited; if you let us know that you cannot attend, that frees a seat for someone else.

To cancel your own registration:

  • Log in with your email address and password and click on My Account.
  • Click on the Registrations tab and then click Cancel next to the registration(s) you wish to cancel.

Refunds will only be issued if you cancel by noon two business days before the program. If you do not attend an event and do not cancel in advance, no refund will be issued.

What happens if a program is cancelled due to weather?

If Minneapolis Public Schools are closed, the program will be cancelled. We will also include a cancellation note on the event page.